Nathan Brooks
Chief Executive Officer
Former property portfolio manager focused on reducing unexpected maintenance spend for multi-home owners.
Leadership
Our team blends warranty operations experience with hands-on knowledge of residential systems. Together they oversee enrollment, claims, contractor quality, and member education.
Chief Executive Officer
Former property portfolio manager focused on reducing unexpected maintenance spend for multi-home owners.
VP, Member Experience
Leads training for support specialists and designs clear communication for claims and renewals.
Director of Contractor Network
Vets licensing, insurance, and performance metrics for every technician partner we dispatch.
Head of Product & Plans
Structures coverage tiers and optional riders so members pay only for protection they need.
Behind Every Claim
Beyond leadership, dozens of member advocates, technical reviewers, and quality auditors work behind the scenes. They answer coverage questions, review photos and invoices, and ensure repairs meet contractual standards before accounts are closed.
We invest in ongoing education so our team understands evolving appliance technology, energy-efficient HVAC equipment, and the maintenance habits that keep homes eligible for service.
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